AC to my home north of Lake Ray Roberts went out one night (where my elderly parents reside). We’ve used others, but friends had recommended Cogburn’s. They were on time and communicated with us throughout the process. The young man (Tech) had made an honest mistake in repairing our unit and was upfront and apologetic, while making the situation right. Cogburn’s proved they are a company with high character wanting my repeat business, which they will get along with my recommendation to others.